Support System

Activation 2

• Activating Devices on an Existing Account
• Creating a New Account

LiveTrack App Features 8

• Menu
• Map, trips, locate now, battery life
• Zones (Geofences)
• Device Management
• Notifications

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The Basics of GPS Tracking 1

• General GPS Tracking Information

BlackHawk 6

• Quick Start Guide
• BlackHawk not locating?
• What do the BlackHawk lights mean?
• Buttons
• BlackHawk Placement

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Bolt 6

• Quick Start Guide
• What do the Bolt lights mean?
• Bolt Placement
• Buttons
• Bolt Not Locating?

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NightOwl 4

• Quick Start Guide
• What do the NightOwl lights mean?
• NightOwl Not Locating?
• NightOwl Reporting Details

Device Dashboard 5

• Send Commands
• Status Details
• Live Device History
• Mini Map
• Support Tickets

Device List 1

• Device List

Device Map 3

• Map Control Panel - Live Tracking
• Map Control Panel - Geofence Setup
• Map Icon and Popup Descriptions

Device Group Map 1

• Map Control Panels

Full History 1

• Full Device History

Device Setup 5

• Device Setup - Device Info
• Device Setup - Device Icon
• Device Setup - Contacts
• Device Setup - Notifications
• Device Setup - Device Groups

Report Subscriptions 1

• Report Subscriptions

Account Settings 4

• User Access
• Change Password
• Billing
• Suspend or Cancel Device

TechTrack - Device Group Map Control Panel 3

• Technician List
• Service Call List
• Map Options

Group Map Features 4

• Reassign Service Calls
• Show Route
• Dispatch Technicians
• Tech Arrival

Device Setup 0