To change your password, or if you have forgotten your password, please follow the instructions below. 


Change Password:

Primary Account Users:

Primary account users are the users that created the account with Datablaze.

  1. Login to the Datablaze Web Portal.
  2. Click the menu icon at the top left of the screen.
  3. Under "Account" click "Account Settings"
  4. Complete the current password, password, and password confirmation fields
  5. Click the "Save" button.

Sub-users:

Sub-user accounts are created and distributed by the primary account user.

  1. Login to the Datablaze Web Portal.
  2. Click the menu icon at the top left of the screen.
  3. Under "Account" click "Change Password"
  4. Complete the current password, password, and password confirmation fields
  5. Click the "Save" button.

Forgot Password:

  1. Go to https://my.datablaze.com
  2. Click the "Forgot Password?" link below the Agree & Sign in button.
  3. Enter the email address that was used to create your account.
  4. Complete the reCaptcha question.
  5. Then, click "Continue".
  6. You may be asked to provide your username, enter the username for your Datablaze account.
  7. You will receive an email from Datablaze that contains a reset code. Be sure to check your spam/junk folder for this email. (Example email shown below).
  8. Enter the code from the email in the box.
  9. Next, enter a new password, then confirm the password in the second box and click "Reset My Password".


Example Reset Password Email: