To change your password, or if you have forgotten your password, please follow the instructions below.
Change Password:
Primary Account Users:
Primary account users are the users that created the account with Datablaze.
- Login to the Datablaze Web Portal.
- Click the menu icon at the top left of the screen.
- Under "Account" click "Account Settings"
- Complete the current password, password, and password confirmation fields
- Click the "Save" button.
Sub-users:
Sub-user accounts are created and distributed by the primary account user.
- Login to the Datablaze Web Portal.
- Click the menu icon at the top left of the screen.
- Under "Account" click "Change Password"
- Complete the current password, password, and password confirmation fields
- Click the "Save" button.
Forgot Password:
- Go to https://my.datablaze.com
- Click the "Forgot Password?" link below the Agree & Sign in button.
- Enter the email address that was used to create your account.
- Complete the reCaptcha question.
- Then, click "Continue".
- You may be asked to provide your username, enter the username for your Datablaze account.
- You will receive an email from Datablaze that contains a reset code. Be sure to check your spam/junk folder for this email. (Example email shown below).
- Enter the code from the email in the box.
- Next, enter a new password, then confirm the password in the second box and click "Reset My Password".
Example Reset Password Email: