User Access

Modified on Thu, 27 Aug at 3:18 PM

TechTrackWeb PortalLast updated: 08/27/2026

User Access

Creating, editing, and managing user accounts including access levels, automatic logout, and device group restrictions.

The User Access page provides the user with the ability to create, edit, and delete sub-user accounts.

Opening the User Access Page:

In the icon bar along the left side of the screen, click the Account icon to open the Account menu.

Click User Access. The User Manager opens, listing every existing user along with their Name, Username, Email, Access Level, and Last Login.

Note: Creating a user sets up working login credentials, so this task requires Administrator access. Because you enter the password yourself, we recommend sharing it with the new user through a secure method rather than email or chat.

Create a User:

From the User Manager, click the Add User button above the user list. A blank user form opens, containing the sections described below.

User Profile (required):

•Name: Enter the users full name.

•Username: Enter a unique username for the sub-user. We recommend using the email address as the username.

•Email: Enter an email address for the user.

•Password: Enter a password using these rules: Password must be 6-20 characters with at least 1 digit, 1 uppercase and 1 lowercase. If a red warning icon appears beside the field, the password does not yet meet these requirements and the user cannot be saved until it is corrected.

•Repeat Password: Repeat the password to confirm.

Access Level (optional):

The Access Level option allows the user to create permissions for the user based on three levels, shown below:

•View Only: The view only access level is able to view devices and device history. However, they will not be able to send commands, access account settings, or edit user access details.

•View & Send: The view and send access level offers the same permissions as View Only users with the addition of being able to send commands and add or edit geofences.

•Administrator: The Administrator access level give full control to the account including all available features and functions.

Disable Automatic Logout (optional):

The option to disable automatic logouts will override the automatic logout feature. This feature is used to keep your information secure. If the Datablaze Web Portal notices you have not used the portal for 30 minutes, the system will automatically log you out. Checking the box next to "Disable Automatic Logout" will disable this feature. NOTE: Changes to Automatic Logout feature require the user to logout of the portal for the changes to take effect.

Device Groups (optional):

The Device Groups feature allows the user to select specific groups for this user to have access to. Options include "All Groups" or "Specific Groups". To select specific groups, click the radio button next to "Specific Groups" then check the box next to the group or groups you would like to allow this user to view.

Saving the User:

When you have finished filling out the form, choose the option that matches what you need to do next:

•Save & Close: Saves the new user and returns you to the User Access list. Use this when the user you just created is the only one you need to add.

•Save & New: Saves the new user and immediately opens a blank form, so you can continue adding users without returning to the list.

•Cancel: Discards the form without creating the user.

Once saved, the new user appears in the User Access list and can log in with the username and password you entered.

Editing Users:

To edit a user, either double-click the username in the User Access list, or select the user in the list and click the "Edit" button.

User Manager:

User Access List:

Recent Searches

User Access

Was this article helpful?

Recent Searches

Popular Articles

Articles

Topics

Tickets

User Access

Was this article helpful?