Group Map Features

Articles related to the features available on the TechTrack Device Group Map.

Reassign Service Calls
The Reassign feature provides a tool for reassigning service calls to other technicians. The reassign tool will show a list of technicians in the area and o...
Mon, 21 Oct, 2019 at 9:33 AM
Show Route
The Datablaze Show Route feature allows the user to instantly view the route the technician should take to their dispatched service calls. The tool provides...
Mon, 21 Oct, 2019 at 11:11 AM
Dispatch Technicians
The Datablaze dispatch tool offers the ability to dispatch technicians to a service call. This tool can be found on the Device Group Map. How to Dispatc...
Mon, 21 Oct, 2019 at 11:21 AM
Tech Arrival
The Datablaze Tech Arrival feature is used to notify customers with the status of a service call. This feature will keep the customer informed from the mome...
Mon, 21 Oct, 2019 at 4:09 PM